- Couse Code: CPPSS00062
Control Room Operations Skill Set
Foundational knowledge and practical skills needed to operate effectively in a control room environment
Step into a specialised role within the security industry with the CPPSS00062 Control Room Operations skill set. This nationally recognised training provides the foundational knowledge and practical skills needed to operate effectively in a control room environment, supporting both on-the-ground security teams and clients through centralised coordination and monitoring.
Course Overview
CPPSS00062 Control Room Operations Skill Set
Step into a specialised role within the security industry with the CPPSS00062 Control Room Operations skill set. This nationally recognised training provides the foundational knowledge and practical skills needed to operate effectively in a control room environment, supporting both on-the-ground security teams and clients through centralised coordination and monitoring.
Designed for licensed security officers seeking to broaden their employment opportunities, this skill set focuses on the critical functions of control room work, including communications, system monitoring, and incident response.
Course Outcomes
On successful completion of this course you will receive a Statement of Attainment.
Units of Competency
- CPPSEC3107 Monitor security and coordinate response from control rooms
- CPPSEC3108 Store, protect and dispose of security information
- CPPSEC3109 Use and maintain security databases and compile reports
Pathways
On successful completion of this course, you may wish to pursue further training opportunities such as:
Licensing Requirements
There are no formal licensing requirements for this course.
Course Pathways
Start Your Course Training with Asset College
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Fee for Service
TBC
Other Information
Please read our Course Fees and Refund policy here.
Assessment Re-Submission Fees
Should you be deemed not competent after 2 attempts at a unit of competency, an assessment re-submission fee of $50 will apply per assessment.
Re-Enrolment
Should you wish to cancel your course or your enrolment is cancelled by us due to no progress and you then wish to re-enrol, a re-enrolment fee of 25% of the standard course fee will apply if requested within 3 months of initial cancellation. If re-enrolment is requested within 4 – 12 months of initial cancellation, 50% of the standard course fee will apply.
There are no formal prerequisites for entry to this course.
Please contact us for delivery options.
Why Choose Asset Collge For Your Control Room Operations Skill Set Course
When you choose Asset College, you’re not just choosing an RTO — you’re choosing a partner in your career journey.
For more than 20 years, we’ve trained and guided thousands of Australians into security careers. We’re nationally recognised, connected to employers, and trusted across QLD, NSW, and VIC.
Our graduates don’t just get trained — they get employed. That’s the difference.
Free Career Information Session
For anyone considering the sector – covering roles, employers, licensing, wages and more.
Employer Connections®
Our unique Employer Connections® speed dating events provide real-time interaction with the industry’s leading employers.
High Quality Training
High quality training across every aspect of the Security Sector.
I found the knowledge of the staff and teachers at Asset college in Parramatta to be impeccable. I would highly recommend anyone looking to further their education or skill set in the security industry to attend this college.
Peter Liakopoulous
I have used Asset three times over the past 10 years, and they are great! They teach you all you need to know with great instructors..
Benjamin Kelly
Fantastic trainers with a wealth of experience. A very enjoyable training environment who set you up for success. I would definitely recommend ASSET college for any security based training.
Peter Rabula
Control Room Operations Skill Set Dates & Availability
Discover Our Asset College Campuses
North Lakes, QLD (Head Office)
18 Flinders Parade, North Lakes QLD 4509
Logan Central, QLD
17 Station Road Logan Central QLD 4114
Gold Coast, NSW
Unit 39, Level 3 207 Currumburra Road Ashmore QLD 4214
Parramatta, NSW
Suite 105 Level 1, 30 Cowper St Parramatta
NSW 2150
QLD Onsite and Regional Locations
Townsville, Mackay, Rockhampton, Kingaroy, Bundaberg, Cairns
NSW Onsite and Regional Locations
Orange, Wagga Wagga, Coff Harbour, Ballina, Woollahra, Albury, Griffith, Moree, Nowra, Sydney
VIC Onsite and Regional Locations
Melbourne, Dandenong, Bendigo, Bairnsdale, Deer Park, Geelong
Adelaide, SA
Frequently Asked Questions
Who is the course designed for?
What career outcomes does the course support?
What career outcomes does the course support?
On completion, you may become eligible for roles such as unarmed security officer, crowd controller, monitoring centre operator, access control or guard duties. It also provides a pathway into higher security qualifications and specialist functions.
What happens after I complete the course?
What happens after I complete the course?
Upon successful completion you receive the Certificate II in Security Operations and become eligible to apply for a security licence in your state. From there you may choose specialist pathways or further study such as Certificate III in Security Operations, close protection or investigations.
Does the course cover bodyguard or armed guarding functions?
Does the course cover bodyguard or armed guarding functions?
No — the Certificate II focuses on general security functions (unarmed, crowd control, monitoring). Specialist functions such as bodyguard, armed guard or investigations are covered by higher-level qualifications or specific skill sets.
Are there employment support services included?
Are there employment support services included?
Yes — the college provides employment support including Employer Connections® events, pre-employment sessions, assistance with resumes and access to industry job networks.
How do I apply for a security licence?
How do I apply for a security licence?
After completing your Certificate II in Security Operations, you can apply for a security licence through your state or territory’s licensing authority. The process generally includes:
Submitting your qualification certificate
Providing identification and proof of eligibility
Completing a criminal history check
Paying the applicable licensing fees
Each state has slightly different requirements. For example:
QLD: Apply through the Office of Fair Trading
NSW: Apply through Service NSW / NSW Police
NT, SA, VIC, TAS, WA: Apply through your state’s regulatory body
Your Asset College trainers and admin team can guide you through the application process and provide the documents you need.