- Couse Code: CPP20218
Certificate II in Security Operations
NSW Class 1A Security Officer and Crowd Controller
This course is for new entrants to the security industry looking to obtain a NSW Class 1A Security Officer and Crowd Controller licence. It is the first course you must complete. Asset College's NSW Class 1A Security Officer and Crowd Controller course is SLED-approved.
A Class 1 licence, also known as a security operative licence, is the most common security licence in NSW.
Course Overview
NSW Class 1A Security Officer and Crowd Controller
CPP20218 Certificate II in Security Operations
This course is for new entrants to the security industry looking to obtain a NSW Class 1A Security Officer and Crowd Controller licence. It is the first course you must complete. Asset College’s NSW Class 1A Security Officer and Crowd Controller course is SLED-approved.
Course Outcomes
Upon successful competition of this course, you will be awarded a Certificate II in Security Operations (CPP20218) qualification.
This course provides a pathway to further learning and work in various security roles and settings including, but not limited to:
- armed guarding
- cash-in-transit
- close protection operations
- control room operations
- guard dog handling.
Units of Competency
The Certificate II in Security Operations course includes a total of 14 core units.
This qualification is based on the licensing requirements to obtain a NSW Class 1A Security Officer and Crowd Controller Licence and therefore units within this course cannot be changed.
- CPPSEC2101 Apply effective communication skills to maintain security
- CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
- CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
- CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
- CPPSEC2105 Provide quality services to a range of security clients
- CPPSEC2106 Protect self and others using basic defensive techniques
- CPPSEC2107 Patrol premises to monitor property and maintain security
- CPPSEC2108 Screen people, personal effects and items to maintain security
- CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises
- CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
- CPPSEC2111 Apply security procedures to manage intoxicated persons
- CPPSEC2112 Apply security procedures to remove persons from premises
- CPPSEC2113 Escort and protect persons and valuables
- HLTAID011 Provide first aid
Pathways
After completing this course it is strongly recommended that you go on to complete further security training in order to widen your employment opportunities. This may include:
Licensing Requirements
While this course is nationally recognised, each state or territory has it’s own licensing requirements. Therefore, you should complete training in the state you wish to be licensed. If you wish to be licensed in multiple states, please contact us to discuss your individual circumstances.
This training is only for new licences, however if an existing licence is not renewed on time you will have to contact SLED to find out if you have to do the new training.
Training must be completed in NSW in order to obtain a NSW licence as there is special SLED licensing assessments that must be completed.
You can view more about security licensing on the NSW SLED website here.
Course Pathways
Start Your Course Training with Asset College
- View all Security Licence Courses
Fee-for-Service
$1500 (Parramatta)
$1750 (External Courses [Non-ASSET-campuses])
Other Information
Please read our Course Fees and Refund policy here.
Assessment Re-Submission Fees
Should you be deemed not competent after 2 attempts at a unit of competency, an assessment re-submission fee of $50 will apply per assessment.
Re-Enrolment
Should you wish to cancel your course or your enrolment is cancelled by us due to no progress and you then wish to re-enrol, a re-enrolment fee of 25% of the standard course fee will apply if requested within 3 months of initial cancellation. If re-enrolment is requested within 4 – 12 months of initial cancellation, 50% of the standard course fee will apply.
For entry to this course in NSW you must be:
- an Australian or New Zealand citizen, or
- a permanent Australian resident, or
- hold a visa sponsored by a Master licence holder, or
- hold a visa for a skilled occupation that corresponds to the licence subclass for which you’re applying.
You will need access to a computer with an internet connection to complete the online component of this course.
Language, Literacy, Numeracy and Digital Literacy (LLND) requirements for Security Training
IMPORTANT – PLEASE READ
Working in the Security Industry requires a high level of English Language and Literacy skills. The course requires all students to be able to read, write and speak clearly in English.
During the course, students will be required to complete closed-book exams and other assessments where the trainer cannot help. If you cannot read, write, and speak English well then you will NOT pass the course.
If you are not confident with reading, writing, and speaking English then you should not enrol into this course. Asset College will conduct LLN testing at the start of the course and will not allow students to continue if they do not meet the minimum requirements.
Security Officers also require basic digital literacy (computer skills) to perform their role. This could include writing incident reports, responding to emails, using online rostering apps or other online tasks.
During the course, students will be required to complete some activities using computers, laptops, or other devices. While the trainer can provide some assistance, it is expected that students have some basic computer skills before commencing the course.
You must be physically capable of responding to first aid emergency scenarios, including providing CPR to a manikin on the floor. Anyone in a wheelchair or with other disabilities that may impact their participation in these activities should contact us to discuss their individual circumstances before enrolling.
This course is delivered online followed by a 10 day workshop + First Aid. Students should allow a minimum of 5 days to complete the online training prior to attending your scheduled face to face workshop. It is mandatory to complete the online training prior to your workshop date. If you do not complete your online training prior to attending, you will not be able to start your face to face workshop and will be required to rebook.
Face to face workshop will run from 8.00am – 5.00pm daily.
Students will need to attend a face to face SLED LLN assessment prior to enrolling in this course.
We deliver training at the following locations:
- Sydney (NSW)
- Bondi (NSW)
- Bathurst (NSW)
- Albury (NSW)
- Wagga Wagga (NSW)
- Griffith (NSW)
- Coffs Harbour (NSW)
- Nowra (NSW)
Why Choose Asset Collge For Your Certificate II in Security Operations Course
When you choose Asset College, you’re not just choosing an RTO — you’re choosing a partner in your career journey.
For more than 20 years, we’ve trained and guided thousands of Australians into security careers. We’re nationally recognised, connected to employers, and trusted across QLD, NSW, and VIC.
Our graduates don’t just get trained — they get employed. That’s the difference.
Free Career Information Session
For anyone considering the sector – covering roles, employers, licensing, wages and more.
Employer Connections®
Our unique Employer Connections® speed dating events provide real-time interaction with the industry’s leading employers.
High Quality Training
High quality training across every aspect of the Security Sector.
“Everything is good.
Teachers and students were great and friendly and also the women coaches are really nice and helpful.”
Certificate II in Security Operations – Parramatta
“A classroom setting has never been my strong suit but the instructors we had (David, Matt and Bianca) went above and beyond to make the learning experience memorable. I can honestly walk away from the course with a sound understanding of what is expected of me in the industry and avenues I can take to further my knowledge in the future. Nice – Well done”
Certificate II in Security Operations – Parramatta
Fantastic RTO, prompt reliable service, knowledgeable trainers and friendly student support. I highly recommend Asset College!
Nick Wyborn
Recognition of Prior Learning (RPL)
RPL Fee
$900
RPL allows your existing skills and experience to be assessed towards a nationally recognised qualification, often enabling you to complete the course faster and at a lower cost than traditional study.
RPL may not be suitable for everyone, as outcomes depend on the evidence you provide and the assessment conducted by a qualified assessor.
Students applying for RPL must submit a FREE Skills Assessment form before enrolling in the course.
Government Funding Available
NSW Smart and Skilled – NSW Only
Limited Places and Eligibility Criteria Applies.
Certificate II in Security Operations Dates & Availability
| Date | Time | Location | Spaces | Cost | Enrol Myself |
| Tue 17 - Fri 20 & Mon 23 - Fri 27 Feb 2026 | 08:00 am - 05:00 pm | PARRAMATTA | 0 | $1,500.00 | |
| Mon 2 - Fri 6 & Mon 9 - Fri 13 Mar 2026 | 08:00 am - 05:00 pm | PARRAMATTA | 0 | $1,500.00 | |
| Mon 16 - Fri 20 & Mon 23 - Fri 27 Mar 2026 | 08:00 am - 05:00 pm | PARRAMATTA | 12 | $1,500.00 | |
| Tue 17 - Fri 20 & Mon 23 - Fri 27 Mar 2026 | 08:00 am - 05:00 pm | BROKEN HILL | 15 | $1,750.00 | |
| Tue 24 - Sat 28 Mar & Mon 30 Mar - Thu 2 Apr 2026 | 08:00 am - 05:00 pm | BALLINA | 15 | $1,750.00 | |
| Tue 14 - Fri 17 & Mon 20 - Fri 24 Apr 2026 | 08:00 am - 05:00 pm | NOWRA | 14 | $1,750.00 | |
| Tue 28 Apr - Fri 1 May & Mon 4 - Fri 8 May 2026 | 08:00 am - 05:00 pm | COFFS HARBOUR | 15 | $1,750.00 | |
| Wed 6 - Sat 9 & Mon 11 - Fri 15 May 2026 | 08:00 am - 05:00 pm | GRIFFITH | 14 | $1,750.00 |
Discover Our Asset College Campuses
North Lakes, QLD (Head Office)
18 Flinders Parade, North Lakes QLD 4509
Logan Central, QLD
17 Station Road Logan Central QLD 4114
Gold Coast, NSW
Unit 39, Level 3 207 Currumburra Road Ashmore QLD 4214
Parramatta, NSW
Suite 105 Level 1, 30 Cowper St Parramatta
NSW 2150
QLD Onsite and Regional Locations
Townsville, Mackay, Rockhampton, Kingaroy, Bundaberg, Cairns
NSW Onsite and Regional Locations
Orange, Wagga Wagga, Coff Harbour, Ballina, Woollahra, Albury, Griffith, Moree, Nowra, Sydney
VIC Onsite and Regional Locations
Melbourne, Dandenong, Bendigo, Bairnsdale, Deer Park, Geelong
Adelaide, SA
Frequently Asked Questions
Who is the course designed for?
What career outcomes does the course support?
What career outcomes does the course support?
On completion, you may become eligible for roles such as unarmed security officer, crowd controller, monitoring centre operator, access control or guard duties. It also provides a pathway into higher security qualifications and specialist functions.
What happens after I complete the course?
What happens after I complete the course?
Upon successful completion you receive the Certificate II in Security Operations and become eligible to apply for a security licence in your state. From there you may choose specialist pathways or further study such as Certificate III in Security Operations, close protection or investigations.
Does the course cover bodyguard or armed guarding functions?
Does the course cover bodyguard or armed guarding functions?
No — the Certificate II focuses on general security functions (unarmed, crowd control, monitoring). Specialist functions such as bodyguard, armed guard or investigations are covered by higher-level qualifications or specific skill sets.
Are there employment support services included?
Are there employment support services included?
Yes — the college provides employment support including Employer Connections® events, pre-employment sessions, assistance with resumes and access to industry job networks.
How do I apply for a security licence?
How do I apply for a security licence?
After completing your Certificate II in Security Operations, you can apply for a security licence through your state or territory’s licensing authority. The process generally includes:
Submitting your qualification certificate
Providing identification and proof of eligibility
Completing a criminal history check
Paying the applicable licensing fees
Each state has slightly different requirements. For example:
QLD: Apply through the Office of Fair Trading
NSW: Apply through Service NSW / NSW Police
NT, SA, VIC, TAS, WA: Apply through your state’s regulatory body
Your Asset College trainers and admin team can guide you through the application process and provide the documents you need.