- Couse Code: SITHGAM022
- Short Courses
Provide Responsible Gambling Services
Industry requirement to work in venues where gambling activities are undertaken.
The unit applies equally to frontline operational gambling personnel who operate with a limited level of autonomy and under some supervision and guidance from others. They would operate within predefined organisational procedures, and regulatory authority and industry and organisational codes of conduct.
Course Overview
SITHGAM022 Provide Responsible Gambling Services
Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.
The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry.
Hospitality venues may operate Totalisator Agency Board (TAB) outlets for wagering on racing and sport events. They may also cover the full range of gaming activities, including operating gaming machines, table games, Keno and lotteries.
This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who may be at risk of or are already experiencing harm from gambling.
The unit applies equally to frontline operational gambling personnel who operate with a limited level of autonomy and under some supervision and guidance from others. They would operate within predefined organisational procedures, and regulatory authority and industry and organisational codes of conduct.
Course Outcomes
On successful completion of this course, you will be awarded a SITHGAM022 Provide Provide Responsible Gambling Services Statement of Attainment.
On completion of the course you will have learnt how to:
- Understand gambling legislation and compliance
- Recognise problem gambling
- Provide responsible gambling services
- Assist patrons appropriately
- Promote a safe gambling environment
- Maintain records and reporting
Entry Requirements
There are no prerequisite units required for this unit of competency.
Minimum age for students to complete this course is 15 however, there may be employment requirements around people under the age of 18 working in gaming rooms. Please read more here.
You must be able to read and understand signs; read and follow organisational policies and procedures; complete simple calculations using whole numbers and percentages; and communicate clearly in English.
Units of Competency
This course meets the requirements for the following unit of competency:
- SITHGAM022 Provide Responsible Gambling Services
Pathways
On successful completion of this course, you may wish to further your industry skill sets or relevant qualifications with one of the following courses:
Licensing Requirements
There are no formal licensing requirements or process associated with this unit of competency.
This unit relates to satisfying the requirements for providing responsible gambling services under state and territory legislation. The terms used to describe this vary across state and territory regulatory bodies and can include Responsible Conduct of Gambling (RCG), Responsible Service of Gaming, or Responsible Service of Gambling (RSG).
Course Pathways
Start Your Course Training with Asset College
- View all Short Courses and Skill Sets, Hospitality
Fee-for-service
$95
Other Information
Please read our Course Fees and Refund policy here.
Assessment Re-Submission Fees
Should you be deemed not competent after 2 attempts at a unit of competency, an assessment re-submission fee of $50 will apply per assessment.
This unit is delivered in-class only and is not currently available by distance or online learning. The theory component of the RSG course is completed online in class. Recognition of Prior Learning is not available for this course.
The workshop generally runs for approximately 4 hours however, everyone learns at different rates and therefore the duration of the assessment will vary from person to person.
You can complete your RSG at one of the following locations:
- North Lakes (QLD)
- Gold Coast (QLD)
- Logan (QLD)
Why Choose Asset College For Your Provide Responsible Gambling Services Course
When you choose Asset College, you’re not just choosing an RTO — you’re choosing a partner in your career journey.
For more than 20 years, we’ve trained and guided thousands of Australians into security careers. We’re nationally recognised, connected to employers, and trusted across QLD, NSW, and VIC.
Our graduates don’t just get trained — they get employed. That’s the difference.
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Fantastic RTO, prompt reliable service, knowledgeable trainers and friendly student support. I highly recommend Asset College!
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Recognition of Prior Learning (RPL)
Short Courses and Skill Set
Certificate II
Certificate III
Certificate IV
Diploma
Advanced Diploma
Provide Responsible Gambling Services Dates & Availability
| Date | Time | Location | Spaces | Cost | Enrol Myself |
| Thur 26 February 2026 | 01:00 pm - 05:00 pm | NORTH LAKES | 7 | $95.00 | |
| Thur 26 February 2026 | 01:00 pm - 05:00 pm | LOGAN CENTRAL | 9 | $95.00 | |
| Thur 26 February 2026 | 01:00 pm - 05:00 pm | ASHMORE | 10 | $95.00 | |
| Thur 12 March 2026 | 01:00 pm - 05:00 pm | ASHMORE | 10 | $95.00 | |
| Thur 12 March 2026 | 01:00 pm - 05:00 pm | NORTH LAKES | 10 | $95.00 | |
| Thur 26 March 2026 | 01:00 pm - 05:00 pm | NORTH LAKES | 10 | $95.00 | |
| Thur 26 March 2026 | 01:00 pm - 05:00 pm | LOGAN CENTRAL | 10 | $95.00 | |
| Thur 23 April 2026 | 01:00 pm - 05:00 pm | NORTH LAKES | 10 | $95.00 | |
| Thur 23 April 2026 | 01:00 pm - 05:00 pm | LOGAN CENTRAL | 9 | $95.00 |
Training Partnerships
Enrol direct with Asset College. This course is not available via Third Parties.
Discover Our Asset College Campuses
North Lakes, QLD (Head Office)
18 Flinders Parade, North Lakes QLD 4509
Logan Central, QLD
17 Station Road Logan Central QLD 4114
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Unit 39, Level 3 207 Currumburra Road Ashmore QLD 4214
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Suite 105 Level 1, 30 Cowper St Parramatta
NSW 2150
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