- Couse Code: CPP20218
- Certificate II
Certificate II in Security Operations
WA Security Officer and Crowd Controller
Mandatory qualification required to apply for a WA Security Officer and Crowd Controller licence.
Ready to launch your career in the security industry in Western Australia? The first step is completing the CPP20218 Certificate II in Security Operations—the mandatory qualification required to apply for a WA Security Officer and Crowd Controller licence.
Course Overview
WA Security Officer and Crowd Controller
CPP20218 Certificate II in Security Operations
Ready to launch your career in the security industry in Western Australia? The first step is completing the CPP20218 Certificate II in Security Operations—the mandatory qualification required to apply for a WA Security Officer and Crowd Controller licence.
This training equips you with the essential skills to work across a wide range of security roles in WA, including guarding premises, patrolling, monitoring behaviour at venues and events, and responding to incidents.
This course provides both theoretical knowledge and hands-on training to meet the licensing requirements set by the WA Police Licensing Services – Security.
Course Outcomes
Upon successful competition of this course, you will be awarded a Certificate II in Security Operations (CPP20218) qualification.
First Aid is also included in this course.
This course provides a pathway to further learning and work in various security roles and settings including, but not limited to:
- armed guarding
- cash-in-transit
- close protection operations
- control room operations
- guard dog handling.
Entry Requirements
- Be eligible to apply for a WA Security Officer and Crowd Controller Licence:
- Be 18 years or older (You can enrol and complete your training at the age of 17 and 9 months but cannot apply for your licence until you are 18).
- Have not been convicted of a disqualifying offence in the past 10 years
- Be an Australian Citizen, Permanent Resident or hold an appropriate Visa to work in Australia
You will need access to a computer with an internet connection to complete the online component of this course.
Language, Literacy, Numeracy and Digital Literacy (LLND) requirements for Security Training
IMPORTANT – PLEASE READ
Working in the Security Industry requires a high level of English Language and Literacy skills. The course requires all students to be able to read, write and speak clearly in English.
During the course, students will be required to complete closed-book exams and other assessments where the trainer cannot help. If you cannot read, write, and speak English well then you will NOT pass the course.
If you are not confident with reading, writing, and speaking English then you should not enrol into this course. Asset College will conduct LLN testing at the start of the course and will not allow students to continue if they do not meet the minimum requirements.
Security Officers also require basic digital literacy (computer skills) to perform their role. This could include writing incident reports, responding to emails, using online rostering apps or other online tasks.
During the course, students will be required to complete some activities using computers, laptops, or other devices. While the trainer can provide some assistance, it is expected that students have some basic computer skills before commencing the course.
You must be physically capable of responding to first aid emergency scenarios, including providing CPR to a manikin on the floor. Anyone in a wheelchair or with other disabilities that may impact their participation in these activities should contact us to discuss their individual circumstances before enrolling.
Units of Competency
The Certificate II in Security Operations course includes a total of 14 core units.
This qualification is based on the licensing requirements to obtain a WA Security Officer and Crowd Controller Licence and therefore units within this course cannot be changed.
- CPPSEC2101 Apply effective communication skills to maintain security
- CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
- CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
- CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
- CPPSEC2105 Provide quality services to a range of security clients
- CPPSEC2106 Protect self and others using basic defensive techniques
- CPPSEC2107 Patrol premises to monitor property and maintain security
- CPPSEC2108 Screen people, personal effects and items to maintain security
- CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises
- CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
- CPPSEC2111 Apply security procedures to manage intoxicated persons
- CPPSEC2112 Apply security procedures to remove persons from premises
- CPPSEC2113 Escort and protect persons and valuables
- HLTAID011 Provide first aid
Pathways
On completion of the WA Security Officer and Crowd Controller course, you may wish to complete further security training courses such as:
Start Your Course Training with Asset College
- View all Security Licence Courses
Fee for Service
$1750
Other Information
Please note that funded training places are limited. To avoid disappointment, please ensure you complete all enrolment requirements as your funded place will not be held. Your enrolment will not be confirmed until you have completed all enrolment requirements.
Please read our Course Fees and Refund policy here.
Assessment Re-Submission Fees
Should you be deemed not competent after 2 attempts at a unit of competency, an assessment re-submission fee of $50 will apply per assessment.
Re-Enrolment
Should you wish to cancel your course or your enrolment is cancelled by us due to no progress and you then wish to re-enrol, a re-enrolment fee of 25% of the standard course fee will apply if requested within 3 months of initial cancellation. If re-enrolment is requested within 4 – 12 months of initial cancellation, 50% of the standard course fee will apply.
We are not currently delivering courses in WA.
Flexible delivery to suit your needs. We will work with you to develop a training plan to ensure you meet training requirements.
Why Choose Asset College For Your Certificate II in Security Operations Course
When you choose Asset College, you’re not just choosing an RTO — you’re choosing a partner in your career journey.
For more than 20 years, we’ve trained and guided thousands of Australians into security careers. We’re nationally recognised, connected to employers, and trusted across QLD, NSW, and VIC.
Our graduates don’t just get trained — they get employed. That’s the difference.
Free Career Information Session
For anyone considering the sector – covering roles, employers, licensing, wages and more.
Employer Connections®
Our unique Employer Connections® speed dating events provide real-time interaction with the industry’s leading employers.
High Quality Training
High quality training across every aspect of the Security Sector.
The staff at ASSET were friendly and helpful. Easy enrolment process. A positive experience doing the course. The trainer presented the course in a way we all felt comfortable with asking questions and participating in discussions. He was very experienced and informative in his trade. The trainer effectively conveyed information while creating a supportive learning environment. Thank you ASSET Team.
Anastacia T
I have used Asset three times over the past 10 years, and they are great! They teach you all you need to know with great instructors..
Benjamin Kelly
Fantastic trainers with a wealth of experience. A very enjoyable training environment who set you up for success. I would definitely recommend ASSET college for any security based training.
Peter Rabula
Recognition of Prior Learning (RPL)
RPL Fee
$900
RPL allows your existing skills and experience to be assessed towards a nationally recognised qualification, often enabling you to complete the course faster and at a lower cost than traditional study.
RPL may not be suitable for everyone, as outcomes depend on the evidence you provide and the assessment conducted by a qualified assessor.
Students applying for RPL must submit a FREE Skills Assessment form before enrolling in the course.
Certificate II in Security Operations Dates & Availability
There are currently no openings available for this course.
Training Partnerships
Enrol direct with Asset College. This course is not available via Third Parties.
Free Security Career Information Sessions
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